[asterisk-users] [OT] OMG Verizon is terrible

[Noah Miller]

> > Had an appointment for these schmoes to come out and install another
> > line.  Was supposed to be 8-12.  Its now 6PM and not even call.
> Missed
> > 3 sales calls waiting on these jerks.
> >
> > No wonder customers were jumping ship to Vonage.

I once had to oversee Verizon install a PRI line in Manhattan.  I live
2.5 hours away, but we made the appointment, and I was there, but the
Verizon tech never showed.  I made another appointment, and it
happened again, and again, and again.  I don't even remember how many
times it finally took, but it was ridiculous.  The techs were even
lying and saying they came and there was no one there to let them in.
They seem to have gotten better in recent years, but they own all the
physical lines, and they know it.


- Noah


On 4/19/07, Steve Totaro <stotaro at asteriskhelpdesk.com> wrote:
> They are all terrible in their own way.  Don't you have someone you can
> delegate the Verizon babysitting responsibility to?  I would consider
> sales calls a little more important than being a babysitter.
>
> Thanks,
> Steve Totaro
> http://www.asteriskhelpdesk.com
> KB3OPB
>
>
> > -----Original Message-----
> > From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> > bounces at lists.digium.com] On Behalf Of Lee Jenkins
> > Sent: Wednesday, April 18, 2007 6:07 PM
> > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > Subject: [asterisk-users] [OT] OMG Verizon is terrible
> >
> >
> > Had an appointment for these schmoes to come out and install another
> > line.  Was supposed to be 8-12.  Its now 6PM and not even call.
> Missed
> > 3 sales calls waiting on these jerks.
> >
> > No wonder customers were jumping ship to Vonage.
> >
> > --
> >
> > Warm Regards,
> >
> > Lee
> >
> >
> >
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