[asterisk-users] Polycom 501 issue withlatest firmware: sluggishkeys - new info

[Mike]

I just had this issue, and fixed it with the 501....Presumably the 601 has
the same thing.

If you had the old firmware before, and you forced your phone to re-register
every x seconds, take that line out.  The phone will become more responsive.

To handle NAT, use nat.keepalive.epxires instead (new in 2.x)

Let me know if that worked.

Mike

 

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jerry Jones
Sent: Monday, April 16, 2007 09:58
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Polycom 501 issue withlatest firmware:
sluggishkeys - new info


On Apr 12, 2007, at 1:49 PM, Kevin P. Fleming wrote:

>> Got off the phone with Polycom on this .... I have the same problem 
>> with my new 601 phone here (haven't seen the problem on the 650).
>
> I am using an IP650 with the latest firmware (and the corresponding 
> sip.cfg file) and I have seen this behavior. It is most noticeable 
> when on-hook dialing, where I will dial two or three digits and then 
> press the fourth digit and nothing appears on the display for 1-2 
> seconds for that keypress.

I am using new files with my 601/sidecar

I have the issue and agree with Kevin, though I do mostly use it on hook. I
have also noticed the end call or speakerphone button to be inoperative at
times. It definately appears they have a bug and are not reading keypress in
a timely fashion. I have also notice the sidecar has resumed its frequent
rebooting again, had died down somewhat with the 2.0 code stream, but is
back more often now with the 2.1. The phone is fine, but the sidecar will
reboot randomly - whether idle or on a call.
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