[asterisk-users] Polycom 501 issue with latest firmware: sluggishkeys - new info

Jerry Jones jjones at danrj.com
Mon Apr 16 06:58:08 MST 2007


On Apr 12, 2007, at 1:49 PM, Kevin P. Fleming wrote:

>> Got off the phone with Polycom on this .... I have the same  
>> problem with
>> my new 601 phone here (haven't seen the problem on the 650).
>
> I am using an IP650 with the latest firmware (and the corresponding
> sip.cfg file) and I have seen this behavior. It is most noticeable  
> when
> on-hook dialing, where I will dial two or three digits and then press
> the fourth digit and nothing appears on the display for 1-2 seconds  
> for
> that keypress.

I am using new files with my 601/sidecar

I have the issue and agree with Kevin, though I do mostly use it on  
hook. I have also noticed the end call or speakerphone button to be  
inoperative at times. It definately appears they have a bug and are  
not reading keypress in a timely fashion. I have also notice the  
sidecar has resumed its frequent rebooting again, had died down  
somewhat with the 2.0 code stream, but is back more often now with  
the 2.1. The phone is fine, but the sidecar will reboot randomly -  
whether idle or on a call.


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