[asterisk-users] problems with Polycom 500 boot up

[Eric "ManxPower" Wieling]

Forum wrote:
> Thanks for your response.
> 
>  
> 
> Unfortunately I still receive the same error - 'Error updating bootrom' - no
> matter what version of sip and the bootROM I upload to the ftp site. I have
> even used the latest release of the fimware - could I have somehow broke the
> phone with a corrupted flash. How do I do a full format when it can not
> update the bootROM?

Check the EXISTING BootROM on the phone.  You can't usually downgrade 
versions.

Also check the password configured for the FTP user on the phone.