[asterisk-users] How to notify an ACD agent before he/she picks up

[MF]

Has anyone got a clue about this?    I need to know which operator to 
send a message to,  prior to the queue command ringing him,  (just after 
he is assigned)
> Anyone knows if I can get to know the operator ACD choosed to send the 
> call by using  Realtime Queue,   or maybe via the manager?
>
>
>> Hi,
>>
>> I need to send a message to an agent when the ACD starts to ring on 
>> he/she.
>> I have and application already built that sends such a message (just 
>> like a cti),  just don't know how to get from asterisk which agent 
>> was selected prior to ringing him   (or during ringing),  so that I 
>> can get information about the call and send it over.
>>
>>
>> any one done this?
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>