[asterisk-users] Polycom related question

[Rich Adamson]

Kevin Smith wrote:
> Hi everyone,
> 
> While this isn't a true "asterisk" question, I know a lot of people here 
> use Polycom phones. Anyway, I have two Polycom 601 phones that share the 
> same voicemail box. Now it is intermittent, but sometimes both phones 
> will have a notification there is a voice mail, but then sometimes only 
> one will show that there is a voicemail. If the phone that doesn't show 
> there is a voicemail connects to the voicemail box it can get the 
> message, but just no indication.
> 
> My question is, has anyone else tried doing this and had success? If so 
> is there anything on Asterisk that I need to set or in the configuration 
> for the phones that I may be overlooking?

Without seeing you configs, I'm not sure this will answer your question.

If you look at the sample configs, you'll find:
mailbox=1234 at default,1233 at default      ; Subscribe to status of multiple 
mailboxes

in the sip.conf.samples for v1.2 stable. That is the only way that I 
know of to turn on the mwi for two different phones (eg, extensions).

Is that what you're using and its not working?