[asterisk-users] Polycom new firmware and bootrom
Chris Dos
chris at chrisdos.com
Sat Sep 9 18:12:24 MST 2006
Before the phone starts it boot process, I edit the phone settings under server
information, enter the IP of the sip server and also the protocol to use, UDP Only.
Chris
David Gagnon wrote:
> Hi Chris,
>
> I'm would like to get more information about this problem. Why the
> phone isn't registering properly with the new firmware and what did you mean
> by hard coding the sip settings?
>
> Thx
>
> David
>
> -----Message d'origine-----
> De : asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] De la part de Chris Dos
> Envoyé : 7 septembre 2006 15:30
> À : Asterisk Users Mailing List - Non-Commercial Discussion
> Objet : Re: [asterisk-users] Polycom new firmware and bootrom
>
> Not to mention the "feature" that the new firmware and bootrom that prevent
> it
> from registering with the Asterisk server unless you hard code the sip
> settings.
>
> Chris
>
> Jessee J Holmes wrote:
>> Also keep in mind that as of right now, the latest bootrom and firmware
>> available from Polycom (and thus your reseller) are Bootrom 3.2.2 and
>> Firmware 2.0.1
>>
>> The 2.0.1 firmware is new as of a day or two and include some
>> enhancements for buddy lists and shared presence as well as newly added
>> secured TLS support (according to Polycom).
>>
>>
>>
>> Jessee Holmes
>>
>> Atacomm / Ataractic Corporation
>>
>> www.atacomm.com
>>
>> V: 1-877-700-VOIP
>>
>> jholmes at atacomm.com <mailto:jholmes at atacomm.com>
>>
>>
>> Looking for voice over IP products? Visit our VoIP store at
>> http://voipstore.atacomm.com/
>>
>>
>>
>> On Sep 7, 2006, at 1:19 PM, Douglas Garstang wrote:
>>
>>> That process is worse than pulling teeth!
>>>
>>> -----Original Message-----
>>> *From:* Jessee J Holmes [mailto:jholmes at atacomm.com]
>>> *Sent:* Thursday, September 07, 2006 11:25 AM
>>> *To:* Asterisk Users Mailing List - Non-Commercial Discussion
>>> *Subject:* Re: [asterisk-users] Polycom new firmware and bootrom
>>>
>>> All authorized Polycom resellers will have access to this firmware
>>> and are required to provide this firmware to you. Contact the
>>> reseller you purchased the Polycom phone from.
>>>
>>>
>>> Jessee Holmes
>>> Atacomm / Ataractic Corporation
>>> www.atacomm.com
>>> V: 1-877-700-VOIP
>>> jholmes at atacomm.com <mailto:jholmes at atacomm.com>
>>>
>>> Looking for voice over IP products? Visit our VoIP store at
>>> http://voipstore.atacomm.com/
>>>
>>>
>>> On Sep 7, 2006, at 11:55 AM, Bruce Reeves wrote:
>>>
>>>> Typically you have to go to a reseller who you purchased Polycom
>>>> equipment from. Even then it can be tricky since they have to
>>>> find away to get you the files with out upsetting Polycom.
>>>>
>>>> On 9/7/06, *Douglas Garstang* <dgarstang at oneeighty.com
>>>> <mailto:dgarstang at oneeighty.com>> wrote:
>>>>
>>>> Polycom are analy retentive about giving out software updates.
>>>>
>>>> > -----Original Message-----
>>>> > From: Nathan Alberti [mailto:asterisk at iipc.com.au
>>>> <mailto:asterisk at iipc.com.au>]
>>>> > Sent: Thursday, September 07, 2006 10:25 AM
>>>> > To: Asterisk Users Mailing List - Non-Commercial Discussion
>>>> > Subject: Re: [asterisk-users] Polycom new firmware and bootrom
>>>> >
>>>> >
>>>> >
>>>> >
>>>> > Stupid question.... where did you find it ?
>>>> >
>>>> >
>>>> > Looked at their site downloads and under the extranet site
>>>> but could
>>>> > only see old versions.
>>>> >
>>>> > Nathan.
>>>> >
>>>> > On 07/09/2006, at 10:21 AM, Chris Dos wrote:
>>>> >
>>>> > > Well, it seems that Polycom has release new firmware
>>>> 2.0.1 and
>>>> > > bootrom 3.2.2.
>>>> > > I've proceded to upgrade all my ip430 phones because they
>>>> were
>>>> > > essentially
>>>> > > broken with the original firmware.
>>>> > >
>>>> > > All the phones boot up fine now, grab their files. They
>>>> > just won't
>>>> > > talk to the
>>>> > > asterisk server any more. I just figured out that I
>>>> need to hard
>>>> > > code the sip
>>>> > > server and tell it to talk udp only. After this, the
>>>> > phones worked
>>>> > > again.
>>>> > >
>>>> > > Any idea on what I need to configure to fix the phones so
>>>> > they will
>>>> > > know which
>>>> > > server to talk to and only talk to it via udp?
>>>> > >
>>>> > > Chris
>>>> > >
>>>> > > _______________________________________________
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>>>>
>>>>
>>>> --
>>>> Bruce
>>>> Nortex Networks
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>>
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>
--
--
Chris Dos
Senior Engineer
Cell: 303-520-1821
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