[asterisk-users] Polycom new firmware and bootrom

Chris Dos chris at chrisdos.com
Sat Sep 9 18:12:24 MST 2006


Before the phone starts it boot process, I edit the phone settings under server
information, enter the IP of the sip server and also the protocol to use, UDP Only.

	Chris

David Gagnon wrote:
> Hi Chris,
> 
> 	I'm would like to get more information about this problem. Why the
> phone isn't registering properly with the new firmware and what did you mean
> by hard coding the sip settings?
> 
> Thx
> 
> David
> 
> -----Message d'origine-----
> De : asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] De la part de Chris Dos
> Envoyé : 7 septembre 2006 15:30
> À : Asterisk Users Mailing List - Non-Commercial Discussion
> Objet : Re: [asterisk-users] Polycom new firmware and bootrom
> 
> Not to mention the "feature" that the new firmware and bootrom that prevent
> it
> from registering with the Asterisk server unless you hard code the sip
> settings.
> 
> 	Chris
> 
> Jessee J Holmes wrote:
>> Also keep in mind that as of right now, the latest bootrom and firmware
>> available from Polycom (and thus your reseller) are Bootrom 3.2.2 and
>> Firmware 2.0.1
>>
>> The 2.0.1 firmware is new as of a day or two and include some
>> enhancements for buddy lists and shared presence as well as newly added
>> secured TLS support (according to Polycom).
>>
>>
>>
>> Jessee Holmes
>>
>> Atacomm / Ataractic Corporation
>>
>> www.atacomm.com
>>
>> V: 1-877-700-VOIP
>>
>> jholmes at atacomm.com <mailto:jholmes at atacomm.com>
>>
>>
>> Looking for voice over IP products?  Visit our VoIP store at
>> http://voipstore.atacomm.com/
>>
>>
>>
>> On Sep 7, 2006, at 1:19 PM, Douglas Garstang wrote:
>>
>>> That process is worse than pulling teeth!
>>>
>>>     -----Original Message-----
>>>     *From:* Jessee J Holmes [mailto:jholmes at atacomm.com]
>>>     *Sent:* Thursday, September 07, 2006 11:25 AM
>>>     *To:* Asterisk Users Mailing List - Non-Commercial Discussion
>>>     *Subject:* Re: [asterisk-users] Polycom new firmware and bootrom
>>>
>>>     All authorized Polycom resellers will have access to this firmware
>>>     and are required to provide this firmware to you. Contact the
>>>     reseller you purchased the Polycom phone from.
>>>
>>>
>>>     Jessee Holmes
>>>     Atacomm / Ataractic Corporation
>>>     www.atacomm.com
>>>     V: 1-877-700-VOIP
>>>     jholmes at atacomm.com <mailto:jholmes at atacomm.com>
>>>
>>>     Looking for voice over IP products?  Visit our VoIP store at
>>>     http://voipstore.atacomm.com/
>>>
>>>
>>>     On Sep 7, 2006, at 11:55 AM, Bruce Reeves wrote:
>>>
>>>>     Typically you have to go to a reseller who you purchased Polycom
>>>>     equipment from. Even then it can be tricky since they have to
>>>>     find away to get you the files with out upsetting Polycom.
>>>>
>>>>     On 9/7/06, *Douglas Garstang* <dgarstang at oneeighty.com
>>>>     <mailto:dgarstang at oneeighty.com>> wrote:
>>>>
>>>>         Polycom are analy retentive about giving out software updates.
>>>>
>>>>         > -----Original Message-----
>>>>         > From: Nathan Alberti [mailto:asterisk at iipc.com.au
>>>>         <mailto:asterisk at iipc.com.au>]
>>>>         > Sent: Thursday, September 07, 2006 10:25 AM
>>>>         > To: Asterisk Users Mailing List - Non-Commercial Discussion
>>>>         > Subject: Re: [asterisk-users] Polycom new firmware and bootrom
>>>>         >
>>>>         >
>>>>         >
>>>>         >
>>>>         > Stupid question.... where did you find it ?
>>>>         >
>>>>         >
>>>>         > Looked at their site downloads and under the extranet site
>>>>         but could
>>>>         > only see old versions.
>>>>         >
>>>>         > Nathan.
>>>>         >
>>>>         > On 07/09/2006, at 10:21 AM, Chris Dos wrote:
>>>>         >
>>>>         > > Well, it seems that Polycom has release new firmware
>>>>         2.0.1 and
>>>>         > > bootrom 3.2.2.
>>>>         > > I've proceded to upgrade all my ip430 phones because they
>>>>         were
>>>>         > > essentially
>>>>         > > broken with the original firmware.
>>>>         > >
>>>>         > > All the phones boot up fine now, grab their files.  They
>>>>         > just won't
>>>>         > > talk to the
>>>>         > > asterisk server any more.   I just figured out that I
>>>>         need to hard
>>>>         > > code the sip
>>>>         > > server and tell it to talk udp only.  After this, the
>>>>         > phones worked
>>>>         > > again.
>>>>         > >
>>>>         > > Any idea on what I need to configure to fix the phones so
>>>>         > they will
>>>>         > > know which
>>>>         > > server to talk to and only talk to it via udp?
>>>>         > >
>>>>         > >     Chris
>>>>         > >
>>>>         > > _______________________________________________
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>>>>         >
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>>>>
>>>>
>>>>
>>>>     -- 
>>>>     Bruce
>>>>     Nortex Networks
>>>>     _______________________________________________
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>>
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> 

-- 
--
Chris Dos
Senior Engineer
Cell: 303-520-1821


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