[asterisk-users] Polycom new firmware and bootrom

David Gagnon dgagnon at bgm.qc.ca
Thu Sep 7 18:35:09 MST 2006


Hi Chris,

	I'm would like to get more information about this problem. Why the
phone isn't registering properly with the new firmware and what did you mean
by hard coding the sip settings?

Thx

David

-----Message d'origine-----
De : asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] De la part de Chris Dos
Envoyé : 7 septembre 2006 15:30
À : Asterisk Users Mailing List - Non-Commercial Discussion
Objet : Re: [asterisk-users] Polycom new firmware and bootrom

Not to mention the "feature" that the new firmware and bootrom that prevent
it
from registering with the Asterisk server unless you hard code the sip
settings.

	Chris

Jessee J Holmes wrote:
> Also keep in mind that as of right now, the latest bootrom and firmware
> available from Polycom (and thus your reseller) are Bootrom 3.2.2 and
> Firmware 2.0.1
> 
> The 2.0.1 firmware is new as of a day or two and include some
> enhancements for buddy lists and shared presence as well as newly added
> secured TLS support (according to Polycom).
> 
> 
> 
> Jessee Holmes
> 
> Atacomm / Ataractic Corporation
> 
> www.atacomm.com
> 
> V: 1-877-700-VOIP
> 
> jholmes at atacomm.com <mailto:jholmes at atacomm.com>
> 
> 
> Looking for voice over IP products?  Visit our VoIP store at
> http://voipstore.atacomm.com/
> 
> 
> 
> On Sep 7, 2006, at 1:19 PM, Douglas Garstang wrote:
> 
>> That process is worse than pulling teeth!
>>
>>     -----Original Message-----
>>     *From:* Jessee J Holmes [mailto:jholmes at atacomm.com]
>>     *Sent:* Thursday, September 07, 2006 11:25 AM
>>     *To:* Asterisk Users Mailing List - Non-Commercial Discussion
>>     *Subject:* Re: [asterisk-users] Polycom new firmware and bootrom
>>
>>     All authorized Polycom resellers will have access to this firmware
>>     and are required to provide this firmware to you. Contact the
>>     reseller you purchased the Polycom phone from.
>>
>>
>>     Jessee Holmes
>>     Atacomm / Ataractic Corporation
>>     www.atacomm.com
>>     V: 1-877-700-VOIP
>>     jholmes at atacomm.com <mailto:jholmes at atacomm.com>
>>
>>     Looking for voice over IP products?  Visit our VoIP store at
>>     http://voipstore.atacomm.com/
>>
>>
>>     On Sep 7, 2006, at 11:55 AM, Bruce Reeves wrote:
>>
>>>     Typically you have to go to a reseller who you purchased Polycom
>>>     equipment from. Even then it can be tricky since they have to
>>>     find away to get you the files with out upsetting Polycom.
>>>
>>>     On 9/7/06, *Douglas Garstang* <dgarstang at oneeighty.com
>>>     <mailto:dgarstang at oneeighty.com>> wrote:
>>>
>>>         Polycom are analy retentive about giving out software updates.
>>>
>>>         > -----Original Message-----
>>>         > From: Nathan Alberti [mailto:asterisk at iipc.com.au
>>>         <mailto:asterisk at iipc.com.au>]
>>>         > Sent: Thursday, September 07, 2006 10:25 AM
>>>         > To: Asterisk Users Mailing List - Non-Commercial Discussion
>>>         > Subject: Re: [asterisk-users] Polycom new firmware and bootrom
>>>         >
>>>         >
>>>         >
>>>         >
>>>         > Stupid question.... where did you find it ?
>>>         >
>>>         >
>>>         > Looked at their site downloads and under the extranet site
>>>         but could
>>>         > only see old versions.
>>>         >
>>>         > Nathan.
>>>         >
>>>         > On 07/09/2006, at 10:21 AM, Chris Dos wrote:
>>>         >
>>>         > > Well, it seems that Polycom has release new firmware
>>>         2.0.1 and
>>>         > > bootrom 3.2.2.
>>>         > > I've proceded to upgrade all my ip430 phones because they
>>>         were
>>>         > > essentially
>>>         > > broken with the original firmware.
>>>         > >
>>>         > > All the phones boot up fine now, grab their files.  They
>>>         > just won't
>>>         > > talk to the
>>>         > > asterisk server any more.   I just figured out that I
>>>         need to hard
>>>         > > code the sip
>>>         > > server and tell it to talk udp only.  After this, the
>>>         > phones worked
>>>         > > again.
>>>         > >
>>>         > > Any idea on what I need to configure to fix the phones so
>>>         > they will
>>>         > > know which
>>>         > > server to talk to and only talk to it via udp?
>>>         > >
>>>         > >     Chris
>>>         > >
>>>         > > _______________________________________________
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>>>
>>>
>>>
>>>     -- 
>>>     Bruce
>>>     Nortex Networks
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>>
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-- 
--
Chris Dos
Senior Engineer
Cell: 303-520-1821
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