[asterisk-users] How to get the agent id in the recording filename
Rajeev Natarajan
twogigbox at gmail.com
Fri Oct 20 10:05:41 MST 2006
Just a wild idea:
Store the filename in a variable before the call enters the queue - say
RECFILENAME - and then once you know which agent has taken the call, execute
an mv operation (using the system command) something like
system(mv ${RECFILENAME} ${RECFILENAME}-${AGENTNAME})
i don't remember the exact syntax but something like this should work.
rajeev
On 10/19/06, David Gagnon <dgagnon at bgm.qc.ca> wrote:
>
> Hi,
>
>
>
> I'm sure some else has been facing this problem. I want to record all the
> call coming in my queue. I want this format:
> YYYYMMDD-HHMMSS-AgentID-CallerId - UniqueID. I'm using the monitor feature
> inside the queue.conf. I can't use the agents.conf monitor features
> because I'm using dynamic agent (addqueuemember)
>
>
>
> The problem I'm facing is that I can change the filename
> before the call enters the queue but at this step, I don't know which agent
> will get the call.
>
>
>
> Curent dialplan :
>
>
>
> exten =>
> s,n,Set(MONITOR_FILENAME=/var/spool/asterisk/monitor/${TIMESTAMP:0:4}/${TIMESTAMP:4:2}/${TIMESTAMP}-${CALLERIDNUM}-${UNIQUEID})
>
> exten => s,n,Playback(recording)
>
> exten => s,n,Queue(myJavaClub,t,,,300)
>
>
>
> Anyone could help?
>
>
>
> David
>
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