Just a wild idea:<br>Store the filename in a variable before the call enters the queue - say RECFILENAME - and then once you know which agent has taken the call, execute an mv operation (using the system command) something like
<br>system(mv ${RECFILENAME} ${RECFILENAME}-${AGENTNAME})<br><br>i don't remember the exact syntax but something like this should work. <br><br>rajeev<br><br><div><span class="gmail_quote">On 10/19/06, <b class="gmail_sendername">
David Gagnon</b> <<a href="mailto:dgagnon@bgm.qc.ca">dgagnon@bgm.qc.ca</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div link="blue" vlink="purple" lang="FR-CA">
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<p><font face="Times New Roman" size="2"><span style="font-size: 10pt;">Hi,</span></font></p>
<p><font face="Times New Roman" size="2"><span style="font-size: 10pt;"> </span></font></p>
<p style="text-indent: 35.4pt;"><font face="Times New Roman" size="2"><span style="font-size: 10pt;" lang="EN-CA">I'm sure
some else has been facing this problem. I want to record all the call coming in
my queue. I want this format: YYYYMMDD-HHMMSS-AgentID-CallerId - UniqueID. I'm
using the monitor feature inside the queue.conf. I can't use the
agents.conf monitor features because I'm using dynamic agent
(addqueuemember)</span></font></p>
<p><font face="Times New Roman" size="2"><span style="font-size: 10pt;" lang="EN-CA"> </span></font></p>
<p><font face="Times New Roman" size="2"><span style="font-size: 10pt;" lang="EN-CA"> The problem I'm facing is that I
can change the filename before the call enters the queue but at this step, I
don't know which agent will get the call.</span></font></p>
<p><font face="Times New Roman" size="2"><span style="font-size: 10pt;" lang="EN-CA"> </span></font></p>
<p><font face="Times New Roman" size="2"><span style="font-size: 10pt;" lang="EN-CA">Curent dialplan :</span></font></p>
<p><font face="Times New Roman" size="2"><span style="font-size: 10pt;" lang="EN-CA"> </span></font></p>
<p style=""><font face="Courier New" size="1"><span style="font-size: 7pt;" lang="EN-CA">exten =>
s,n,Set(MONITOR_FILENAME=/var/spool/asterisk/monitor/${TIMESTAMP:0:4}/${TIMESTAMP:4:2}/${TIMESTAMP}-${CALLERIDNUM}-${UNIQUEID})</span></font></p>
<p style=""><font face="Courier New" size="1"><span style="font-size: 7pt;" lang="EN-CA">exten =>
s,n,Playback(recording)</span></font></p>
<p><font face="Courier New" size="1"><span style="font-size: 7pt;">exten => s,n,Queue(myJavaClub,t,,,300)</span></font><font size="2"><span style="font-size: 10pt;" lang="EN-CA"></span></font></p>
<p><font face="Times New Roman" size="2"><span style="font-size: 10pt;" lang="EN-CA"> </span></font></p>
<p><font face="Times New Roman" size="2"><span style="font-size: 10pt;" lang="EN-CA">Anyone could help?</span></font></p>
<p><font face="Times New Roman" size="2"><span style="font-size: 10pt;" lang="EN-CA"> </span></font></p>
<p><font face="Times New Roman" size="2"><span style="font-size: 10pt;" lang="EN-CA">David</span></font></p>
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