[asterisk-users] Re: IVR problem

[Martin Joseph]

On 2006-10-17 11:12:27 -0700, Jack Morgan <jack at bonyari.com> said:

> All,
> 
> I'm not able to play background files since this morning. I'm seeing 
> this error message in the logs:
> 
> [Oct 17 10:23:56] WARNING[4572] file.c: File 
> custom/asterisk-prospectus_IVR-main-day does not exist in any format
> [Oct 17 10:23:56] WARNING[4572] file.c: Unable to open 
> custom/asterisk-prospectus_IVR-main-day (format 0x4 (ulaw)): Permission 
> denied
> [Oct 17 10:23:56] WARNING[4572] pbx.c: ast_streamfile failed on 
> IAX2/teliax-2 for custom/asterisk-prospectus_IVR-main-day
> 
> I know the file is there & was working last week. I did update some 
> files on the server over the weekend. I built Asterisk from  
> SVN-trunk-r44731. Any help?


Looks like it could just be a permissions issue, I would check that first...