[asterisk-users] Inaccurate CDRs

[Dumpolid Exeplish]

this Cdr Record if from the Primary PBX


'2006-10-17 07:11:37', 'Admin', 'XXXXXXX, 'aaaaaaaaaa', 'from-internal',
'IAX2/TRUNK1 at TRUNK3-16384', 'Zap/1-1', 'ResetCDR', 'w', 10, 0, 'BUSY', 3,
'', '', ''



this is the CDR record from the secondsry for the same call


'2006-10-17 13:31:57', '"Admin" <XXXXX>', 'XXXXX', 'aaaaaaaaaa',
'from-internal', 'SIP/401-8f0c', 'IAX2/TRUNK1-2', 'Dial',
'IAX2/TRUNK1/aaaaaaaaaaa|120', 15, 15, 'ANSWERED', 3, '4147', '', ''

in this setup, the caller dropped the call after allowing it to ring for 15
seconds






On 10/17/06, Dumpolid Exeplish <dumpexec at gmail.com> wrote:
>
> Well I am using APM on the two boxes i have modified the srripts
> extensievely and i am sure that there is no Awnser befor a dial when Dialing
> through the PBX trunks
>
>
>
>
> On 10/17/06, Steve Davies <davies147 at gmail.com> wrote:
> >
> > On 10/17/06, Dumpolid Exeplish <dumpexec at gmail.com> wrote:
> > > Hello,
> > > i have call time irregularites in my asterisk CDR. I a currently using
> > a
> > > mysqly backent to save CDR records and use this to generate bills at
> > the end
> > > of each month. However, my users are complaining that they gety
> > charged for
> > > even uncompleted calls ( i.e. calls they make whaich have already be
> > setup
> > > but canclled). i have noticed that only 'AWNSERED' and 'Busy' show up
> > in my
> > > call disposition colume. I have also noticed that both the call
> > duration and
> > > the billsec are always equal. here is my setup below
> > >
> > > <PSTN va E1>  <========> (<Primary Asterisk>) <=====<Sip and IAX
> > trunks>
> > > <============> (<Secondary PBX>)
> > >
> > > Clients are connected to the Secondary PBX. this pbx handles
> > registration of
> > > all clents. The billing irregularities happen on the Secondary PBX.
> > When a
> > > call is maked from the Secondary and it is routed across the trunks,
> > call
> > > disposition always registeres 'AWNSERED', unless the Primary PBX sends
> > back
> > > a busy signal. the duration and billsecs are always equla. this means
> > that
> > > the user gets billed for ring time, and calls disconnected from the
> > > Secondary PBX
> > >
> >
> > Could you provide a snippet of the dialplan used on each of the
> > primary and secondary boxes to complete a call?
> >
> > For example, is the primary executing an Answer() before it does the
> > onward Dial() on behalf of the secondary?
> >
> > Cheers,
> > Steve
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>
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