[asterisk-users] Inaccurate CDRs

[Dumpolid Exeplish]

Well I am using APM on the two boxes i have modified the srripts
extensievely and i am sure that there is no Awnser befor a dial when Dialing
through the PBX trunks




On 10/17/06, Steve Davies <davies147 at gmail.com> wrote:
>
> On 10/17/06, Dumpolid Exeplish <dumpexec at gmail.com> wrote:
> > Hello,
> > i have call time irregularites in my asterisk CDR. I a currently using a
> > mysqly backent to save CDR records and use this to generate bills at the
> end
> > of each month. However, my users are complaining that they gety charged
> for
> > even uncompleted calls ( i.e. calls they make whaich have already be
> setup
> > but canclled). i have noticed that only 'AWNSERED' and 'Busy' show up in
> my
> > call disposition colume. I have also noticed that both the call duration
> and
> > the billsec are always equal. here is my setup below
> >
> > <PSTN va E1>  <========> (<Primary Asterisk>) <=====<Sip and IAX trunks>
> > <============> (<Secondary PBX>)
> >
> > Clients are connected to the Secondary PBX. this pbx handles
> registration of
> > all clents. The billing irregularities happen on the Secondary PBX. When
> a
> > call is maked from the Secondary and it is routed across the trunks,
> call
> > disposition always registeres 'AWNSERED', unless the Primary PBX sends
> back
> > a busy signal. the duration and billsecs are always equla. this means
> that
> > the user gets billed for ring time, and calls disconnected from the
> > Secondary PBX
> >
>
> Could you provide a snippet of the dialplan used on each of the
> primary and secondary boxes to complete a call?
>
> For example, is the primary executing an Answer() before it does the
> onward Dial() on behalf of the secondary?
>
> Cheers,
> Steve
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