[asterisk-users] Inaccurate CDRs

[Dumpolid Exeplish]

I have found the problem.
Before calls leave our network, thee user must supply a pin. this is a for
of call accounting that we implemented. To do this, we had used AMP's
Authenticate () function. This function actually and always answers the
channel first before accepting pin entries. This was why there is always an
answered flag on the channel. and since the channel is answered as soon as
the call is made, there is no difference between the duration and the
billsec. Now my problem is how do i implement an authentication AGI that
uses DTMF ? i would be posting this question in another thread

Thanks for your help


On 10/17/06, Dumpolid Exeplish <dumpexec at gmail.com> wrote:
>
> this Cdr Record if from the Primary PBX
>
>
> '2006-10-17 07:11:37', 'Admin', 'XXXXXXX, 'aaaaaaaaaa', 'from-internal',
> 'IAX2/TRUNK1 at TRUNK3-16384', 'Zap/1-1', 'ResetCDR', 'w', 10, 0, 'BUSY', 3,
> '', '', ''
>
>
>
> this is the CDR record from the secondsry for the same call
>
>
> '2006-10-17 13:31:57', '"Admin" <XXXXX>', 'XXXXX', 'aaaaaaaaaa',
> 'from-internal', 'SIP/401-8f0c', 'IAX2/TRUNK1-2', 'Dial',
> 'IAX2/TRUNK1/aaaaaaaaaaa|120', 15, 15, 'ANSWERED', 3, '4147', '', ''
>
> in this setup, the caller dropped the call after allowing it to ring for
> 15 seconds
>
>
>
>
>
>
> On 10/17/06, Dumpolid Exeplish <dumpexec at gmail.com> wrote:
> >
> > Well I am using APM on the two boxes i have modified the srripts
> > extensievely and i am sure that there is no Awnser befor a dial when Dialing
> > through the PBX trunks
> >
> >
> >
> >
> > On 10/17/06, Steve Davies <davies147 at gmail.com > wrote:
> > >
> > > On 10/17/06, Dumpolid Exeplish < dumpexec at gmail.com> wrote:
> > > > Hello,
> > > > i have call time irregularites in my asterisk CDR. I a currently
> > > using a
> > > > mysqly backent to save CDR records and use this to generate bills at
> > > the end
> > > > of each month. However, my users are complaining that they gety
> > > charged for
> > > > even uncompleted calls ( i.e. calls they make whaich have already be
> > > setup
> > > > but canclled). i have noticed that only 'AWNSERED' and 'Busy' show
> > > up in my
> > > > call disposition colume. I have also noticed that both the call
> > > duration and
> > > > the billsec are always equal. here is my setup below
> > > >
> > > > <PSTN va E1>  <========> (<Primary Asterisk>) <=====<Sip and IAX
> > > trunks>
> > > > <============> (<Secondary PBX>)
> > > >
> > > > Clients are connected to the Secondary PBX. this pbx handles
> > > registration of
> > > > all clents. The billing irregularities happen on the Secondary PBX.
> > > When a
> > > > call is maked from the Secondary and it is routed across the trunks,
> > > call
> > > > disposition always registeres 'AWNSERED', unless the Primary PBX
> > > sends back
> > > > a busy signal. the duration and billsecs are always equla. this
> > > means that
> > > > the user gets billed for ring time, and calls disconnected from the
> > > > Secondary PBX
> > > >
> > >
> > > Could you provide a snippet of the dialplan used on each of the
> > > primary and secondary boxes to complete a call?
> > >
> > > For example, is the primary executing an Answer() before it does the
> > > onward Dial() on behalf of the secondary?
> > >
> > > Cheers,
> > > Steve
> > > _______________________________________________
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> >
> >
>
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