[asterisk-users] Inaccurate CDRs

Dumpolid Exeplish dumpexec at gmail.com
Tue Oct 17 04:42:11 MST 2006


thanks for your response yusuf, but the problem is actually on the secondary
PBX. The CDR beign generated by the Primary (i.e. the asterisk box that
carries the E1s) is very accurate. The reason i can use this CDR for bill is
because it does not containg user extensions and account codes.

Thanks


On 10/17/06, yusuf <yusuf at ecntelecoms.com> wrote:
>
> Dumpolid Exeplish wrote:
> > Hello,
> > i have call time irregularites in my asterisk CDR. I a currently using a
> > mysqly backent to save CDR records and use this to generate bills at the
> > end of each month. However, my users are complaining that they gety
> > charged for even uncompleted calls ( i.e. calls they make whaich have
> > already be setup but canclled). i have noticed that only 'AWNSERED' and
> > 'Busy' show up in my call disposition colume. I have also noticed that
> > both the call duration and the billsec are always equal. here is my
> > setup below
> >
> > <PSTN va E1>  <========> (<Primary Asterisk>) <=====<Sip and IAX trunks>
> > <============> (<Secondary PBX>)
> >
> > Clients are connected to the Secondary PBX. this pbx handles
> > registration of all clents. The billing irregularities happen on the
> > Secondary PBX. When a call is maked from the Secondary and it is routed
> > across the trunks, call disposition always registeres 'AWNSERED', unless
> > the Primary PBX sends back a busy signal. the duration and billsecs are
> > always equla. this means that the user gets billed for ring time, and
> > calls disconnected from the Secondary PBX
> >
> >
> > Can someone help me out here ?
> >
>
> Hi,
>
> I have not had this particular problem, but I had it where my billsec were
> wrong for some other
> reason.  Try callprogress=yes in zapata.conf, although I dont even think
> this will help, but you can
> try.
>
>
> --
> thanks,
> yusuf
>
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