[asterisk-users] Inaccurate CDRs

[yusuf]

Dumpolid Exeplish wrote:
> Hello,
> i have call time irregularites in my asterisk CDR. I a currently using a 
> mysqly backent to save CDR records and use this to generate bills at the 
> end of each month. However, my users are complaining that they gety 
> charged for even uncompleted calls ( i.e. calls they make whaich have 
> already be setup but canclled). i have noticed that only 'AWNSERED' and 
> 'Busy' show up in my call disposition colume. I have also noticed that 
> both the call duration and the billsec are always equal. here is my 
> setup below
>  
> <PSTN va E1>  <========> (<Primary Asterisk>) <=====<Sip and IAX trunks> 
> <============> (<Secondary PBX>)
>  
> Clients are connected to the Secondary PBX. this pbx handles 
> registration of all clents. The billing irregularities happen on the 
> Secondary PBX. When a call is maked from the Secondary and it is routed 
> across the trunks, call disposition always registeres 'AWNSERED', unless 
> the Primary PBX sends back a busy signal. the duration and billsecs are 
> always equla. this means that the user gets billed for ring time, and 
> calls disconnected from the Secondary PBX
>  
>  
> Can someone help me out here ?
>  

Hi,

I have not had this particular problem, but I had it where my billsec were wrong for some other 
reason.  Try callprogress=yes in zapata.conf, although I dont even think this will help, but you can 
try.


-- 
thanks,
yusuf

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