[asterisk-users] VoipSupply? [Semi-Urgent] (Big Apology)

[Tom Lynn]

I've never ordered from Voipsupply, but did forward two questions to their
President.  The first one was trivial and off-topic, yet answered very
quickly.  The second was product related and answered equally quickly and
knowledgeably.

I'd definitely consider purchasing from them, based on my experience.

On 10/13/06, Shaw Terwilliger <sterwill at sourcegear.com> wrote:
>
> Shaw Terwilliger wrote:
> > If you search the archives from a few months ago you'll find a few
> > unhappy voipsupply customers (including me).  They never shipped what I
> > ordered, didn't respond to any e-mail or calls.  The president saw the
> > list traffic and sent me a long apology (stating his commitment to
> > service) and offered to send me an extra component that I had cancelled
> > the order for--free of charge--as a show of good will.
> >
> > It's been two or three months since that promise, and I never received
> > the part.  He hasn't responded to my follow-up "did you really mean it?"
> > e-mail either.
>
> I must offer a HUGE apology to VoipSupply in regards to my first reply.
> VoipLink.com, *NOT* VoipSupply, was the company I had problems with (as
> described in my first message).  Except for sending me some spam after I
> ordered from them, I have had no problems with VoipSupply.  I confused
> the vendors as I wrote my reply, since I have ordered from both of them.
>
> Sorry for the confusion, and best wishes to the VoipSupply team.
>
> --
> Shaw Terwilliger <sterwill at sourcegear.com>
> SourceGear LLC
>
>
>
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