[asterisk-users] VoipSupply? [Semi-Urgent] (Big Apology)

Shaw Terwilliger sterwill at sourcegear.com
Fri Oct 13 13:36:42 MST 2006


Shaw Terwilliger wrote:
> If you search the archives from a few months ago you'll find a few
> unhappy voipsupply customers (including me).  They never shipped what I
> ordered, didn't respond to any e-mail or calls.  The president saw the
> list traffic and sent me a long apology (stating his commitment to
> service) and offered to send me an extra component that I had cancelled
> the order for--free of charge--as a show of good will.
> 
> It's been two or three months since that promise, and I never received
> the part.  He hasn't responded to my follow-up "did you really mean it?"
> e-mail either.

I must offer a HUGE apology to VoipSupply in regards to my first reply.
 VoipLink.com, *NOT* VoipSupply, was the company I had problems with (as
described in my first message).  Except for sending me some spam after I
ordered from them, I have had no problems with VoipSupply.  I confused
the vendors as I wrote my reply, since I have ordered from both of them.

Sorry for the confusion, and best wishes to the VoipSupply team.

-- 
Shaw Terwilliger <sterwill at sourcegear.com>
SourceGear LLC

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