[asterisk-users] VoipSupply? [Semi-Urgent]

[Matt]

Contact them again... they have always been very good... I'm chocking
this up to the snow storm.

On 10/13/06, Shaw Terwilliger <sterwill at sourcegear.com> wrote:
> Matt wrote:
> > Hi,
> > Does anyone know what is going on with voipsupply?   My sales guy
> > hasn't been online in several days, their 800 number is fasy busy, as
> > are their direct lines.  And the canadian store website is down.  What
> > the heck is going on?
>
> If you search the archives from a few months ago you'll find a few
> unhappy voipsupply customers (including me).  They never shipped what I
> ordered, didn't respond to any e-mail or calls.  The president saw the
> list traffic and sent me a long apology (stating his commitment to
> service) and offered to send me an extra component that I had cancelled
> the order for--free of charge--as a show of good will.
>
> It's been two or three months since that promise, and I never received
> the part.  He hasn't responded to my follow-up "did you really mean it?"
> e-mail either.
>
> --
> Shaw Terwilliger <sterwill at sourcegear.com>
> SourceGear LLC
>
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