[asterisk-users] Polycom IP 501 phone randomly resets itself (loses Received call log, Missed calls, placed calls)

[Mojo with Horan & Company, LLC]

Does your switch have quality input power?

Are the ethernet cables too long?  I could be wrong but I think that the 
signal loss in a long wire affects electricity transmission in a poor 
way, but maybe that's only for weak signals when compared to the noise 
level <shrug>

As an aside, the switch you mentioned claims it can output 15.4W per 
port simultaneously, so the ~4.8W my Polycom 501 phone draws shouldn't 
trigger its overcurrent protection.


Moj

Mike Garey wrote:
> I've been noticing that my group of Polycom IP 501 phones seems to
> randomly reset themselves nearly every night (I guess it usually
> happens at night, since I've never seen it happen while I've been at
> work during the day)..
> 
> When I say "reset", I mean, the hands free volume and ring volume are
> set to the default and the call logs (received calls, missed calls,
> placed calls) are all reset.  It does, however, keep certain settings
> such as the specific ring tone used for incoming calls.. But most
> other settings are being reset..  Has anyone else experienced this, or
> know why it might be happening?  Thanks,
> 
> Mike
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-- 
Mojo <mojo at horanappraisals.com>
Office Manager, Horan & Company, LLC
(907) 747-6666 x112