[asterisk-users] Polycom IP 501 phone randomly resets itself (loses Received call log, Missed calls, placed calls)

Jerry Jones jjones at danrj.com
Fri Oct 13 09:13:04 MST 2006


Sounds like they are rebooting. Is power being interrupted at night?


On Oct 13, 2006, at 9:40 AM, Mike Garey wrote:

> I've been noticing that my group of Polycom IP 501 phones seems to
> randomly reset themselves nearly every night (I guess it usually
> happens at night, since I've never seen it happen while I've been at
> work during the day)..
>
> When I say "reset", I mean, the hands free volume and ring volume are
> set to the default and the call logs (received calls, missed calls,
> placed calls) are all reset.  It does, however, keep certain settings
> such as the specific ring tone used for incoming calls.. But most
> other settings are being reset..  Has anyone else experienced this, or
> know why it might be happening?  Thanks,
>
> Mike
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