[asterisk-users] Polycom 2.01 sip issues

[Issac Simchayof]

Jessee,

 

The reason for me upgrading to 2.01 is we wanted to add some 430's to our
system which from what I understand have a  problem with 1.67, at this point
we will just go with more 501's instead.  

 

What is the procedure to go back to 1.67?  

Will you be adding 1.67 to your FTP site? currently you only have 2.01.

Will the sip.cfg and phone.cfg from 2.01 work on 1.67?

 

Thanks,

 

Issac

 

 

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jessee J
Holmes
Sent: Wednesday, October 11, 2006 10:09 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] RE: Welcome to the "asterisk-users" mailing
list

 

Most want the 2.0.1 firmware for a few reasons:

 

A) They have the latest; although, this is a poor reason, it's still a
reason people download and use the latest firmware - remember here always,
"If it's not broken, DON'T fix it!"

 

B) They are hoping to fix a previous problem they've had in the past (i.e.
stability issues - usually caused by other factors besides just firmware)

 

C) They are told to. IF you are needing to talk to a support professional,
especially Polycom, you NEED to upgrade to the latest firmware or they
simply will not help you (most of the times anyways)

 

These are a few I can think of anyways; and unfortunately, it's going to be
a problem sooner or later.

 

 

 

Jessee Holmes

Atacomm / Ataractic Corporation

www.atacomm.com

V: 1-877-700-VOIP

jholmes at atacomm.com

 

Looking for voice over IP products?  Visit our VoIP store at
http://voipstore.atacomm.com/





 

On Oct 10, 2006, at 4:56 PM, Eric ManxPower Wieling wrote:





What I don't understand is why people MUST use the 2.0.x firmware.

 

Jessee J Holmes wrote:

A few of our technical support staff here at Atacomm are currently working
on this issue with Polycom, Digium and one of our customer's (who posted in
here earlier this week).

There are some major differences from the 1.x.x firmware and the 2.01
firmware. Obviously, many on here, voip-info.org, and all over the Internet
have reported troubles where their presence feature that stops working after
they upgrade their Polycom phones to firmware revision 2.0.1 when the phones
are configured with an Asterisk system. A couple new things have been added
to the .cfg files that MUST now be set in order for presence to work again
with an Asterisk system.

In the sip.cfg file:

feature feature.1.name="presence" feature.1.enabled="1"

In the phone[mac].cfg file:

<attendant attendant.uri="user_112 at password_112" attendant.reg=""/>

However, there are still confirmed problems with this setup (i.e. LEDs not
working), which Polycom and ourselves are currently testing in our labs
trying to fix. The reasoning for this is Digium doesn't seem to follow the
"standards" for presence support and are currently working to change this
functionality within Asterisk. Polycom designed their phones, and
specifically their firmware, to work with the "standards" (more
specifically, the Microsoft LCS - Live Communications Server).

This issue has been reported on multiple instances to Polycom, Digium, and
ourselves; but, no real resolution is completed yet. We'll continue working
on this issue within our labs and post an official answer when one is
available.

Sorry for the bit of bad news, if anyone is willing to contribute working /
half working code, we'd be more than happy to look at it and work with
Polycom and Digium on getting this fixed for everyone AS

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