[asterisk-users] RE: Snom 360 Multiple calls on hold help

[Ron McCarthy]

Perhaps this is a user error then.

I get the first call, press hold. Second call comes in, I press hold. Then I
scroll thru the calls on hold, hit transfer then hit the speed dial or dial
extension. Thats wrong I take it? Can you show me the call process then on
how to transfer calls if this wrong?? Im setting up a mock lab here in a few
minutes to test some more myself!

Thanks!


On 11/21/06, Usman Tahir <Usman.Tahir at snom.de> wrote:
>
> Hi Brad,
>
> Keep Call join on Xfer (2 calls) to off, and Transfer on Onhook: off as
> well
> if the receptionist is by chance putting the handset on hook. But I think
> the problem is neither of these. It could be that the Transfer key is
> being
> pressed twice and that would indeed join the two calls together as the
> second key press tells the phone about the Xfer destination.
>
> Regards,
> Usman.
>
>
>
> ------------------------------
>
> Message: 11
> Date: Mon, 20 Nov 2006 13:41:43 -0700
> From: "Ron McCarthy" <ronmccar at gmail.com>
> Subject: [asterisk-users] Snom 360 Multiple calls on hold help
> To: "Asterisk Users Mailing List - Non-Commercial Discussion"
>         <asterisk-users at lists.digium.com>
> Message-ID:
>         <3885f4fe0611201241k67fbfc3fx40f54906c7d0be5e at mail.gmail.com>
> Content-Type: text/plain; charset="iso-8859-1"
>
> Hi everyone,
>
> Ive just installed a bunch of Snom 360s, and now having a NIGHTMARE of
> problems! Ive got a receponist phone with a extra sidecar on it. And when
> she gets 2+ calls and puts them on hold, when she goes to transfer them
> out
> the calls on hold get merged together. Somehow the calls on hold get
> merged
> and not to the extension needed!! Any help on this would be great guys,
> that
> would be great!!!
>
> Thanks!
> Brad
>
>
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