[Asterisk-Users] Agent Callback, how to "see" wath queue is calling the agent?

Massimo Nuvoli massimo at archivio.it
Thu May 25 23:00:07 MST 2006


This is the problem:

two Queues

Agent logged in as "agentcallback" and member of the two queues.

When a call come in the queue, asterisk "call" the extension provided
by the agentcallbacklogin.

The need is in the extension to have a variable with the "queue" id.

something like:

exten => _6XXX,1,Noop(AGENT ${EXTEN:1})
exten => _6XXX,n,UserEvent(FOP_Popup|URL:
/cmgr/api/popup?e=${EXTEN:1}&cid=${CALLERIDNUM}&q=${QUEUE})
exten => _6XXX,n,DIAL(ZAP/g2/1234567${EXTEN:1},30)
exten => _6XXX,n,Hangup

Any idea?

Thnks.

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