[Asterisk-Users] Agent Callback, how to "see" wath queue is calling the agent?

Kyle Sexton ks at mocker.org
Fri May 26 03:54:05 MST 2006


Could you just set the variable in the part of the dialplan where they enter
the queue and then reference it here?

Thanks,
Kyle


On 5/26/06, Massimo Nuvoli <massimo at archivio.it> wrote:
>
> This is the problem:
>
> two Queues
>
> Agent logged in as "agentcallback" and member of the two queues.
>
> When a call come in the queue, asterisk "call" the extension provided
> by the agentcallbacklogin.
>
> The need is in the extension to have a variable with the "queue" id.
>
> something like:
>
> exten => _6XXX,1,Noop(AGENT ${EXTEN:1})
> exten => _6XXX,n,UserEvent(FOP_Popup|URL:
> /cmgr/api/popup?e=${EXTEN:1}&cid=${CALLERIDNUM}&q=${QUEUE})
> exten => _6XXX,n,DIAL(ZAP/g2/1234567${EXTEN:1},30)
> exten => _6XXX,n,Hangup
>
> Any idea?
>
> Thnks.
>
>
>
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