[Asterisk-Users] Call recordings management

[Matt Florell]

This is possible with VICIDIAL. You can set a custom call recording
name scheme per campaign, and all recording names and IDs are stored
in a database. There isn't a utility included for automatically
transferring files by filename, but a script could easily be written
to take the filename from the database and batch FTP them to a remote
machine.
http://astguiclient.sf.net

If that's not what you are looking for you can easily use a dialplan
variable in Asterisk to define the recording filename when you start a
recording. You can also do that if you start recording through the
manager API.

MATT---

On 5/9/06, Patrick W. Foster <pwf at unids.com> wrote:
>
> Hello,
>
> I have been asked if it is possible for recorded calls to be flagged with a
> decriptive title automatically and filed.
> The application is a third party call center operation, where certain
> customers that engage the call center want
> all calls recorded and then a submission of call samples at the end of the
> calling period.  This is being done
> by hand at the moment.
>
> I fully expect that I will have to write something to accomplish this, but
> thought I would poll you all to see if
>
> a)  Someone has done this already.
>
> b)  If not (a), is there anything that might be adapted to do this job.
>
> c)  If not (a) or (b), then some pointers on where I should start.
>
> Any thoughts, questions, or pointers would be greatly appreciated.
>
> Thanks in advance,
>
>
> Patrick W. Foster
> pwf at unids.com
> Haverhill, MA 01835
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