[Asterisk-Users] Call Center Phone with Auto Answer

[Sean Cook]

Kevin Savoy wrote:
>
> Can anyone recommend a phone to use in an inbound call center 
> environment that has an auto answer feature? We don’t want the agents 
> having to acknowledge the call. The call should just activate on the 
> headphones. We have tried Grandstream 2000, Polycom 301, 501 and 601. 
> None of these support it.
>
> Thanks
>
May be I am not understanding... Why not use agentlogin and have the 
agents always logged in with MOH... they get a beep and they are 
connected.. Change ackcall=no in agents.conf

Then you don't need auto-answer