[Asterisk-Users] Attended call transfer with GXP-2000

Daniel Salama lists at infoway.net
Fri Jun 2 04:55:13 MST 2006


Lacy,

I am in a similar situation, except that my users are extensions  
aware. However, I'd love to know how you solved your problem since  
call transfer seems a bit complicated at the moment.

Thanks,
Daniel

On Jun 2, 2006, at 6:51 AM, Lacy Moore - Aspendora wrote:

> Kerry, so to park a call, you would put the line you are on on  
> hold, hit line 2, dial 700 (or whatever your park ext is) listen to  
> find out the number, then hit TRNF and hit line 1.
>
> That's a lot of work to park a call.  I just realized this might be  
> a problem.  I'm about to put 4 phones in an open office (all users  
> are in the same office area with no walls or cubicles separating  
> them).  They will be answering the phone and then having to put  
> people on hold for someone else.  They haven't grasped the concept  
> of extensions yet (this will be a complete shock to them).  Blind  
> transfer with the speeddial may be a better option.  I was thinking  
> of using parking.  I may need to look at pickup groups.
>
>
> On 3/16/06, Kerry Garrison <support at techdatapros.com> wrote:
> If you have Line 1 on hold, and you on a call on Line 2, then  
> hitting TRNF
> and hitting Line 1 will transfer Line 2 to Line 1. Same concept as
> Conference.
>
> > -----Original Message-----
> > From: asterisk-users-bounces at lists.digium.com
> > [mailto: asterisk-users-bounces at lists.digium.com] On Behalf Of  
> Mimmus
> > Sent: Thursday, March 16, 2006 7:30 AM
> > To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> > Subject: [Asterisk-Users] Attended call transfer with GXP-2000
> >
> > Can someone explain me attended transfer with Grandstream GXP-2000?
> > Hitting TRNF button, I get:
> >  Dial number (BLIND) or
> >  Select line (ATTENDED)
> > What's the exact meaning of 'Select line'?
> >
> > Thanks
> > Mimmus
> >
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>
> -- 
> Lacy Moore
> Aspendora, Inc.
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