[asterisk-users] Voicemails randomly not deleting in 1.2.9.1 ??

[Kevin Smith]

We have had this problem too, but just not as frequently as others are 
reporting. I started to write a PHP script as a workaround to browse all 
of the mail box folders and remove the txt file that is not needed. 
However, I haven't tested it fully to make sure it doesn't mess anything 
else up. It does flag the correct messages and leave the others alone 
and seems to be fairly dynamic when new folders are made etc. However, 
it is limited to the default setup (WAV, wav, gsm, and txt) files. I 
haven't had time to make that dynamic.

Also Matt, what other problems have you had with 1.2.9.1. I am just 
wondering because since 1.2.8 I have noticed a few problems with our 
phones rebooting, random calls dropping when we do transfers, etc. Were 
those some of the issues?  Does 1.2.7 seem to resolve the issues you 
have had with the other builds?

Thanks,
Kevin

Matt wrote:
> It is a bug.
> It happens when someone is, I believe, leaving a message and you
> delete a message at the same time (or something along those lines).
>
> 1.2.9.1 may have fixed the IAX exploit, but it is way too unstable,
> and has way too many bugs to be used in production, IMHO.  we rolled
> back to 1.2.7 after running 1.2.9.1 for 4 days and having it crash on
> us several times a day.
>
> 1.2.7 has now been running for over 2 weeks.
>
> On 7/7/06, Anthony Davis <adavis at practicepartner.com> wrote:
>>
>>
>>
>>
>> We updated our systems to 1.2.9.1 (from 1.2.4) about 3 weeks ago.
>>
>>
>>
>> About every other day since then, a user will complain that they 
>> deleted a
>> voicemail, but that Asterisk continues to tell their phone that they 
>> have
>> new messages.
>>
>> They also can no longer delete these messages.
>>
>>
>>
>> A quick check on the server shows that the .WAV and .GSM files were 
>> deleted,
>> but that the msg000N.txt file remains.
>>
>> Manually deleting the text file obviously resolves the issue.
>>
>>
>>
>> I've been trying for weeks now to come up with a repeatable way to 
>> invoke
>> this behavior, but have failed utterly.
>>
>> However, we have seen this behavior about a dozen times.
>>
>>
>>
>> Anyone else experiencing this? Any suggestions?
>>
>>
>>
>> If it makes any difference our phones are Polycom SoundPoint 501s
>>
>>
>>
>> Thanks,
>>
>> Anthony
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