[Asterisk-Users] Can you disable Forward on a Polycom phone?

Douglas Garstang dgarstang at oneeighty.com
Sun Jan 22 11:41:50 MST 2006


Matt,
 
Wouldn't they have to actually enter a forwarded number for the forward to activate? I've hit the forward button myself many times after a call ends, and the phone asks you for a new number to forward to.
 
Douglas.

	-----Original Message----- 
	From: Matt Darnell [mailto:mattdarnell at gmail.com] 
	Sent: Sat 1/21/2006 10:56 PM 
	To: Asterisk Users Mailing List - Non-Commercial Discussion 
	Cc: 
	Subject: [Asterisk-Users] Can you disable Forward on a Polycom phone?
	
	
	Aloha,
	
	Anyone know how to disable call forward on a Polycom Phone.   Calls being accidentilly being forwarded somewhere is the #1 trouble that we have to respond to.
	
	The real issue is the 'end call' button becomes 'forward' when the call ends....therefore the user thinks they are pressing 'end call' but the call ends just before they press the button so they end up pressing 'forward'.....bad button layout. 
	
	Aloha,
	Matt
	

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