[Asterisk-Users] Question on SPA-2002

[Matt]

That's possible, and I didn't think about that.(I wil check). however
I did totally wipe the configuration on the device *** RESET and then
reprogrammed it and the same problem happened, so I kind of doubt that
was the issue.

On 1/3/06, C F <shmaltz at gmail.com> wrote:
> Could be they pressed the DND code for the SPA (don't remember by
> heart what it is, something like *xx). The easiest way to check is to
> log into the http server of the SPA and check the status on the first
> page.
>
> On 1/3/06, Matt <mhoppes at gmail.com> wrote:
> > Hi,
> > I have about 53 SPA-2002 units out in the field.   I've seen two or
> > three of them, now, exhibit an odd happening.
> >
> > Users plug their phones into LINE1 (unless they have two lines).   The
> > two users I've had issues with are both employees here who are fairly
> > knowledgeable in computers.  They both were using portable phones and
> > that was the only phone they used (so no trying to back feed the house
> > or anything).
> >
> > Both of them started using the service with the device around October
> > of this past year (2005).
> >
> > Just recently both of them have come to me and said they could place
> > outbound calls just fine, however inbound calls go to voicemail.  I
> > did some looking and the ATA is sending a "Busy" message back to
> > asterisk. (Even when the phone is on hook).. (Even when the phone is
> > unplugged!!).
> >
> > I moved the config and the phone to LINE_2 and all is well.   Any
> > thoughts on this?
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