[Asterisk-Users] Question on SPA-2002

[C F]

Could be they pressed the DND code for the SPA (don't remember by
heart what it is, something like *xx). The easiest way to check is to
log into the http server of the SPA and check the status on the first
page.

On 1/3/06, Matt <mhoppes at gmail.com> wrote:
> Hi,
> I have about 53 SPA-2002 units out in the field.   I've seen two or
> three of them, now, exhibit an odd happening.
>
> Users plug their phones into LINE1 (unless they have two lines).   The
> two users I've had issues with are both employees here who are fairly
> knowledgeable in computers.  They both were using portable phones and
> that was the only phone they used (so no trying to back feed the house
> or anything).
>
> Both of them started using the service with the device around October
> of this past year (2005).
>
> Just recently both of them have come to me and said they could place
> outbound calls just fine, however inbound calls go to voicemail.  I
> did some looking and the ATA is sending a "Busy" message back to
> asterisk. (Even when the phone is on hook).. (Even when the phone is
> unplugged!!).
>
> I moved the config and the phone to LINE_2 and all is well.   Any
> thoughts on this?
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