[Asterisk-Users] Asterisk on SPA-3000 rings extensions only after
third ring
Clint Sharp
clint at kirkhamsystems.com
Tue Feb 21 22:47:14 MST 2006
I also have the same issue on a TDM400B. This isn't a valid solution for
us, because I don't want to give any sort of large business feel to our
system (any sort of please hold kinda stuff would really turn off customers
who are used to just getting an answer, even if it starts ringing again).
I've set the start parameter in zapata.conf down to 300 from the default of
1500, and that seemed to have helped, but it's hard to tell. Anyone else
have any different solutions to this? Do I have to turn off callerid to fix
this problem?
Clint
On 2/21/06, Joseph Tanner <joseph at thetechguide.com> wrote:
>
> Same problem here with X101P. In my case (and I'm guessing your
> situation is similar, but not sure since the hardware is different)
> asterisk needs to see the first ring come through before doing
> anything. Sometime between the first and second ring it gets callerid
> information, then sometime after the second ring it can start
> processing the call (i.e., execute what you have set in
> extensions.conf).
>
> My workaround, is to have asterisk actually answer the call, and a
> voice (which my lovely wife recorded) tells the caller to please hold
> while their call is connected. Once the caller hears ringing tones
> again, your internal lines are ringing at the same time. No more
> having people hang up after 4-5 rings, when all you've heard is 1-2.
>
> This setup has the nice side effect of letting me force unknown
> callers to press 1 before being connected. Anyone I know (and have
> entered their phone number in extensions.conf to recognize) won't have
> to dial 1. All others will, and this has so far eliminated all
> telemarketing calls and even all wrong numbers (they know right away
> they got the wrong number, and hang up without pressing 1).
>
> It also lets me gain access to various functions no matter where I'm
> calling from. I can enter a password while the recording is playing,
> and get dialtone. From there I can call out (like a calling card), or
> check voicemail, etc. It's just like I'm dialing from an internal
> extension, which can come in handy (say I need to reach my wife in the
> middle of the day, when she's usually asleep and GotoIfTime directs
> the calls to voicemail, and I'm calling from an unknown number; I just
> enter my password, get dialtone, dial "6" which I have setup to ring
> all internal extensions regardless of time, and voila! I have a grumpy
> wife). If asterisk didn't automatically answer the call, none of this
> would be possible (well, I suppose I could press 0 during voicemail,
> and have the o extension setup, but this way works better).
>
> Maybe not the solution you were looking for, but personally I think
> this workaround opens up a lot of possibilities you may not have
> thought of previously.
>
> Joseph Tanner
>
>
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