[Asterisk-Users] attended call transfer

[Conrad Wood]

On Mon, 2006-02-13 at 21:20 -0800, Michael Collins wrote:
> JCC,

> So let's consider an operator, takes a call and decides to attended 
> transfer it to Bob because it's slow and she want's to ask something, 
> but the instant she picks that option another call comes in. If 
> hanging up converted it to blind transfer she could get on with her 
> work and answer the next call, as it is she needs to wait till 
> something happens and possibly lose the next call.  OK, it's a 
> stretch but it does seem like hanging up the call is just wrong!

Absolutely right. I looked at res_features.c and thought maybe I can do
a quick fix and invoke app_dial instead of hanging up the channel ;) But
that fails because the channel remains locked. I know absolutely nothing
about the locks of a channel in asterisk but I'll dig around and in a
few years I might be able to fix it ;) Of course if someone has got good
recommendations how to properly do it I'm all ears.

Conrad