[Asterisk-Users] Call centre - * hang's up

Time Bandit timebandit001 at gmail.com
Tue Feb 14 09:34:47 MST 2006


> When agent tries to transfer a phone call (*2 - att transfer) he hangs up. Why? When a phone call isn't from queue then att transfer works fine.
>
> In features conf I have *1 for recording, *2 for att transfer and #1 for blind. In queue blind transfer works. For disconnect I have #0.
>
> I guess that * is somewhere defined as for hang-up the call, but where? I can't find it anywhere. Any help would be appreciate.
Check you dial string, if it contains an "h" it will do that. From
http://www.voip-info.org/wiki-Asterisk+cmd+Dial :
#  h: Allow the callee to hang up by dialing *

hth



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