[Asterisk-Users] Call centre - * hang's up

[lenz]

You'll have to use uattended transfers for CCs.
l.


In data Tue, 14 Feb 2006 09:37:24 +0100, Tomislav Parčina  
<tparcina at lama.hr> ha scritto:

> When agent tries to transfer a phone call (*2 - att transfer) he hangs  
> up. Why? When a phone call isn't from queue then att transfer works fine.
>
> In features conf I have *1 for recording, *2 for att transfer and #1 for  
> blind. In queue blind transfer works. For disconnect I have #0.
>
> I guess that * is somewhere defined as for hang-up the call, but where?  
> I can't find it anywhere. Any help would be appreciate.
>
>
> This is debug from console.
>
> Feb 14 08:27:08 DEBUG[13349]: chan_sip.c:2969 sip_rtp_read: * Detected  
> inband DTMF '*'
> Feb 14 08:27:08 DEBUG[13349]: channel.c:3253 ast_generic_bridge: Didn't  
> get a frame from channel: Agent/401
> Feb 14 08:27:08 DEBUG[13349]: channel.c:3525 ast_channel_bridge: Bridge  
> stops bridging channels SIP/211-5396 and Agent/401
> Feb 14 08:27:08 DEBUG[13349]: chan_agent.c:760 agent_hangup: Hangup  
> called for state Up
>
>
> --
> Tomislav Parcina
> tparcina#lama.hr
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