[Asterisk-Users] Call centre - * hang's up

[Paul Hales]

On Tue, 2006-02-14 at 11:34 -0500, Time Bandit wrote:
> > When agent tries to transfer a phone call (*2 - att transfer) he hangs up. Why? When a phone call isn't from queue then att transfer works fine.
> >
> > In features conf I have *1 for recording, *2 for att transfer and #1 for blind. In queue blind transfer works. For disconnect I have #0.
> >
> > I guess that * is somewhere defined as for hang-up the call, but where? I can't find it anywhere. Any help would be appreciate.
> Check you dial string, if it contains an "h" it will do that. From
> http://www.voip-info.org/wiki-Asterisk+cmd+Dial :
> #  h: Allow the callee to hang up by dialing *
> 

I think it's a bit of a known fault - the attended transfer function
does not work from the queue system. It would be nice if it did, though.

PaulH