[asterisk-users] How to find which queue member answered a call?

[BJ Weschke]

On 8/20/06, Mario <mgnospam at fgasoftware.com> wrote:
> BJ Weschke wrote:
> > On 8/20/06, Mario <mgnospam at fgasoftware.com> wrote:
> >> How can I find out, which queue member did answer a given call?
> >>
> >> I wish, from within my dialplan (extensions.conf) to write a record
> >> tying a given incoming call to the (possible) answering queue member.
> >> However, I can't find any easy way to get that info, if not
> >> using/intercepting AMI (not that easy through extensions.conf) or
> >> perhaps extending the Queue app.
> >>
> >> Am I missing some important point about the Queue app? I'm really
> >> surprised that there isn't a "more natural" way of such a (apparently)
> >> simple task as retrieving the answering member of a Queue.
> >>
> >> Thanks to anyone who might help.
> >
> >
> > This information is already available via the queue_log
> >
> Thanks, that might help but it is not what I'm looking for. It won't
> solve my problem.
>
> What I want, from withing my AGI, is to take a specific action depending
> on who did answer the call. It wouldn't be much feasible to backward
> read the queue_log file to discover who answered the call, right? It
> probably would be a quite CPU intensive task.
>
> Any other idea on how to better solve my problem? Any undocumented
> Asterisk Variable for that?
>

 Yes. In /trunk I've added a MEMBER_INTERFACE variable that's
available so you can see who received the call.

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