R: [Asterisk-Users] Snom 320 HOLD and TRANSFER not detected

[Tommaso Calosi]

Hi Franklin,
 
I've downgraded the firmware to 4.5 but that didn't solve. The problem was
in sip.conf in the field "fromuser" which i set to Name Surname. If I set
the fromuser field that way it doesn't transfer or hold. If iI set it to
N.Surneme ( without space ) it works. The strange thing is that on gxp2000
it works in both ways. 
 
Bye and thanks
 
Tommaso Calosi
 
 -----Messaggio originale-----
Da: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] Per conto di Franklin Webb
Inviato: giovedì 27 aprile 2006 21.23
A: Asterisk Users Mailing List - Non-Commercial Discussion
Oggetto: Re: [Asterisk-Users] Snom 320 HOLD and TRANSFER not detected



Hi there Tommaso,
 
You've probably already tried this, but a reset and reboot often fixes
certain flakey behaviours on our Snom 320s.  We've had to revert back to the
4.5 firmware because of some issues with the 5.0 and later, mostly that
additional calls come in when our reps put customers on hold.
 
I have one phone here still at 5.3 firmware and I tested the hold key and
that did not happen.
 
Assuming everything is identicle in the config it could be bad phones, but
we've seen a very small percentage of those.  Overall we've found the
Snom320 to be an excellent phone for our purposes.
 
Best of luck,
 
Franklin Webb
Assistant Project Leader
Inter-Media Marketing Solutions

----- Original Message ----- 
From: Tommaso Calosi <mailto:tommaso.calosi.list at sysmic.it>  
To: asterisk-users at lists.digium.com 
Sent: Thursday, April 27, 2006 2:03 PM
Subject: [Asterisk-Users] Snom 320 HOLD and TRANSFER not detected

I have a preoblem with my snom 320 phones. I have 5 snom phones installed
and all of them have 5.2 firmware. All have same settings in the advanced
panel. On 2 phones when I press the hold or transfer key nothing happens and
* does not start the musiconhold. In the The hold and transfer keys are set
as F_R and F_TRANSFER correctly as the others. Other snoms and gxp-2000 work
ok.
 
Any ideas?
 
 
 



  _____  




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