[Asterisk-Users] Snom 320 HOLD and TRANSFER not detected

[Franklin Webb]

Hi there Tommaso,
 
You've probably already tried this, but a reset and reboot often fixes
certain flakey behaviours on our Snom 320s.  We've had to revert back to
the 4.5 firmware because of some issues with the 5.0 and later, mostly
that additional calls come in when our reps put customers on hold.
 
I have one phone here still at 5.3 firmware and I tested the hold key
and that did not happen.
 
Assuming everything is identicle in the config it could be bad phones,
but we've seen a very small percentage of those.  Overall we've found
the Snom320 to be an excellent phone for our purposes.
 
Best of luck,
 
Franklin Webb
Assistant Project Leader
Inter-Media Marketing Solutions

----- Original Message ----- 
From: Tommaso Calosi <mailto:tommaso.calosi.list at sysmic.it>  
To: asterisk-users at lists.digium.com
<mailto:asterisk-users at lists.digium.com>  
Sent: Thursday, April 27, 2006 2:03 PM
Subject: [Asterisk-Users] Snom 320 HOLD and TRANSFER not detected

I have a preoblem with my snom 320 phones. I have 5 snom phones
installed and all of them have 5.2 firmware. All have same settings in
the advanced panel. On 2 phones when I press the hold or transfer key
nothing happens and * does not start the musiconhold. In the The hold
and transfer keys are set as F_R and F_TRANSFER correctly as the others.
Other snoms and gxp-2000 work ok.
 
Any ideas?
 
 
 



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