[Asterisk-Users] Call Wrapup time for agents.

Kevin P. Fleming kpfleming at digium.com
Tue Sep 13 21:12:59 MST 2005


Alexander Lopez wrote:

> Agents logging out is the prefered method of saying "I can't be bothered
> right now"

CVS HEAD also supports pause/unpause for agents, which allows them to be 
unavailable without the queue losing its statistics.



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