[Asterisk-Users] Possible bug in agent monitoring

[Julian Lyndon-Smith]

Bugger. I had hoped that it was a recent bug ..

As a matter of interest, how do you know which agents have answered the 
call ? I liked having the agent number as part of the monitored filename.

Julian.

Adam Goryachev wrote:

>On Tue, 2005-11-15 at 23:11 +0000, Julian Lyndon-Smith wrote:
>  
>
>>Done. Done. Done :)
>>
>>http://bugs.digium.com/view.php?id=5762
>>
>>Julian.
>>    
>>
>
>In case anyone is interested, this has worked like this for at least 18
>months, I had the same problem, so I just changed to using "Monitor"
>before dropping the call into the queue. Actually, I just added a
>monitor just after we answer the call, that was, the entire call is
>recorded. I simply assumed that it was meant to work that way, since if
>using the queue, or agent, to record, then the call is actually finished
>at the point it is transferred. ie, the call is no longer an agent call,
>just a normal ext call, and it isn't in a queue either....
>
>PS, using the above method, it can be useful^h^h^h^h^h^hinteresting to
>listen to what the caller is saying/etc while they are on hold as
>well :)
>
>Regards,
>Adam
>
>
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