[Asterisk-Users] Quantumvoice vs Broadvoice - Multiline
Dustin Goodwin
dustin at voipexperts.com
Sun Nov 13 23:57:16 MST 2005
I was wondering about inbound. I got my first bill and got billed for
extra minutes even though a CDR download showed inbound calls totals
were under the softcap. I open a case and got NO response. I was hoping
this was billing mistake but now I am starting believe Teliax is
misrepresenting there services on a whole different level. If they are
really calculating the softcap on inbound and outbound their webpage
could only be treated as false advertising.
- Dustin -
Paul wrote:
>The softcap seems to include inbound minutes. Looks to me like it is
>better to get your incoming DID's from one provider and deal with
>termination separately.
>
>If someone like me offered "unlimited consulting **" for $150/month but
>then said there was a "** softcap" of 2 hours I would be called all
>kinds of names. But if I state my true opinion of what teliax is doing
>here people will jump all over my case. Look at it and smell it. Don't
>come whining to the lists about it after you sign up and then figure out
>that 1500 minutes/month is an average 50 minutes/day.
>
>Compare them to vonage. I and a few people I know have averaged about
>1500 a month both inbound and outbound on vonage residential accounts
>for over a year now. We still have the same accounts and no extra
>charges, warnings or threats. In fact vonage replaced the original
>motorola ata with a linksys router free. I just told them how I was
>activating my friend using the same network I had the old ata on and
>noticed a great difference in voice quality. They gave me an RMA number
>and shipped the new unit right out.
>
>Dustin Goodwin wrote:
>
>
>
>>Yeah but it appears that Teliax just charges you if cross that limit
>>for every minute you go over. So it's not a soft limit, that is just
>>marketing spin. It's a hard limit. Be so much nicer if Starbucks were
>>to use small, medium and large and ITSPs would just advertise fixed
>>minute plans as cap'd minute plans. Never ever use the term
>>"unlimited" unless you mean it.
>>
>>- Dustin -
>>
>>Rusty Dekema wrote:
>>
>>
>>
>>>At least the soft limit is explicitly published ("X Minutes") as
>>>opposed to most companies' policy of "There is a soft limit, and we
>>>will not tell you what it is, but if you reach or exceed it we will
>>>[charge you $100/day | terminate your service | switch you to a more
>>>expensive plan without notice]. I am sort-of searching for a new
>>>SIP/IAX trunk provider and I would much rather have a policy like
>>>Teliax's than the others.
>>>
>>>-Rusty
>>>
>>>
>>>
>>>
>>>On 11/12/05, *Dane Reugger* <dane at downtownpc.com
>>><mailto:dane at downtownpc.com>> wrote:
>>>
>>>
>>> Teliax looks good - not comfortable with the soft limits but love
>>>the
>>> free setup!
>>>
>>> gw at adcomcorp.com <mailto:gw at adcomcorp.com> wrote:
>>>
>>> >Have you looked into teliax? 4 simultaneous calls on a bus plan is
>>> >pretty good for less than $50/mo. And I cannot complain about the
>>> >quality or the support.
>>> >
>>> >Greg
>>> >
>>> >-----Original Message-----
>>> >From: asterisk-users-bounces at lists.digium.com
>>> <mailto:asterisk-users-bounces at lists.digium.com>
>>> >[mailto:asterisk-users-bounces at lists.digium.com
>>> <mailto:asterisk-users-bounces at lists.digium.com>] On Behalf Of
>>> Saul Diaz
>>> >Sent: Friday, November 11, 2005 4:34 PM
>>> >To: Asterisk Users Mailing List - Non-Commercial Discussion
>>> >Subject: Re: [Asterisk-Users] Quantumvoice vs Broadvoice -
>>>Multiline
>>> >
>>> >Julio Arruda wrote:
>>> >
>>> >
>>> >
>>> >>I was testing Broadvoice few weeks before Hurricane Wilma here
>>> in FL.
>>> >>
>>> >>Since then, I had been since the landline (Bellsouth), and I
>>>had to
>>> >>'remote callfwd' the BS # to my broadvoice #.
>>> >>
>>> >>So, from my impression, is ok for my needs (I got a weird no
>>> ringback
>>> >>problem that I kind of solved with a "Background" trick), and no
>>> >>surprises yet regarding the bill (my mother in law call Brazil
>>>a lot
>>> >>from my house, no, she is not aware of the 'unlimited' plan. So
>>> I may
>>> >>be in for a surprise in a couple of months).
>>> >>I've no tried several calls at the same time, you may want to ask
>>> >>
>>> >>
>>> >them..
>>> >
>>> >
>>> >>PS: I'm running Asterisk 1.0.9
>>> >>
>>> >>Dane Reugger wrote:
>>> >>
>>> >>
>>> >>
>>> >>>We are considering Quantumvoice as a provider -
>>> >>>
>>> >>>They are telling us they will give us 1 line number but we can
>>> have 5
>>> >>>
>>> >>>
>>> >
>>> >
>>> >
>>> >>>concurrent incoming and outgoing line numbers. Charge is about
>>> $45 +
>>> >>>extras - this seems considerable less expensive than the
>>> competition
>>> >>>which seem to focus on.
>>> >>>
>>> >>>My second choice is BroadVoice $29.99 + $9.99 per additional
>>> line (in
>>> >>>
>>> >>>
>>> >
>>> >
>>> >
>>> >>>state only?) - more expensive, less features, and they don't seem
>>> >>>loved by many ?
>>> >>>
>>> >>>Is anyone else using Quantum Voice?
>>> >>>It was mentioned earlier that it requires an ATA connection and
>>> >>>Asterisk support/compatibility is sketchy at best - I've
>>> contacted BV
>>> >>>
>>> >>>
>>> >
>>> >
>>> >
>>> >>>and they responded saying they need 24hrs to look into it?
>>> >>>
>>> >>>Seems like a popular topic but I'm looking for 2-3 lines - I only
>>> >>>need one number but need to be able to make or receive several
>>> calls
>>> >>>at a time?
>>> >>>
>>> >>>Any advice or recommendations appreciated - I want to port my
>>> number
>>> >>>
>>> >>>
>>> >
>>> >
>>> >
>>> >>>but I'm running out of time and must make a decision very soon.
>>> >>>
>>> >>>
>>> >>>Thanks,
>>> >>>Dane Reugger
>>> >>>Crescent City Technologies
>>> >>>New Orleans, LA 70112
>>> >>>_______________________________________________
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>>> >>
>>> >
>>> >Broadvoice only allows only the normal 3 way calling so is 2
>>>channels
>>> >for #
>>> >
>>> >about BV i got a lot of water under the bridge.... every works ok
>>> supper
>>> >ok for times. then BV brokes without you make a single change in
>>> your
>>> >asterisk server and stop working.. if u call support you are the
>>>guy
>>> >with the problem.. yes BV support sucks, and it took me 9 phone
>>> calls,
>>> >12 emails, 3 chargeback and 2 call to my bank to remove myself from
>>> >their billing all them well documented...
>>> >
>>> >so my advice.... nothing can be worts than BV.
>>> >
>>> >regards
>>> >Saul
>>>
>>>
>>>
>
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