[Asterisk-Users] Who's happy with their voip service?

[Gregory Wiktor - ADCom Corp.]

I am a user of Teliax and voipjet.  I find voipjet to be very reliable
and good for outgoing, very low lag, etc.  Teliax is good too, but I am
finding high lag rates, to the point where there is a half-second delay.

I ended up just ordering a pots line for incoming (since I am going to
be doing advertising), as the lag is annoying.

The downside is that teliax gives me a number like 816-1000, which is a
cool did number.  The local CO does not offer such numbers.

The upside, if there is a problem it is resolved quickly, and my lag
time is much lower.

Overall, If you have good ping time to teliax, they are excellent.
Otherwise, stick with pots for important inbound.  For 800, use a normal
ld company and send to a voip inbound if service is good.  This way you
have all bases covered, although at a slightly higher cost.

Greg

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Johnathan
Corgan
Sent: Saturday, May 07, 2005 12:58 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Who's happy with their voip service?

JD wrote:

> Inbound
> calling has been down for 2 days. 

Just FYI, mine is back up (408-903) as of about five hours ago.

I did just speak with a (Broadvoice) support tech on an entirely
unrelated matter (40 min. hold time!), mentioned mine was working, and
he seemed to think things were coming back in stages.

I've had them for two months now.  People may recall a series of emails
regarding packet loss through their PNAP link to Sprintlink (my ex-ISP
backbone.)  I ditched the Sprint BBD fixed-wireless service, got
Sonic.net DSL, and have been enjoying pretty high quality voice service
since.  The packet loss rates at PNAP still show but I think now this
shows it's an artificial measure (intentionally dropped non-VOIP
packets, all the other potential reasons hashed about in that thread.)

In spite of the service outages and long hold times for support, I still
want to give them the benefit of the doubt (and my $25 monthly.)  It
still seems like growing pains vs. incompetency.

I tried their web interface to change DIDs, as they now have them in my
home area code.  The effect was instant, I reconfigured sip.conf with
the new number and secret they provide, and something like 3 minutes
later was using the new DID.  So some things do work well.

Wish they did IAX. And ILBC. Not that important to me right now, though.

-Johnathan
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