[Asterisk-Users] Broadvoice "Issues"

[Rich Adamson]

> > Until BV as a company steps up to the plate, it serves no useful
> > purpose to bitch at them. Their doing exactly what they said they
> > would do... nothing.
> >
> 
> But it's not really about what the end user is actually running if nobody can authenticate or 
pass any calls in or out.
> The only real difference is they have a built-in excuse for Asterisk users to not support 
their problems.
> I just had to switch off of proxy.dca because of not being able to make any outbound calls. 
Once I was on proxy.mia everything works 
> fine so I was able to call 611 and talk to support. He said they new of a problem and was told 
it would be fixed in 3 hours (3:30 pm 
> EST). Although I'm not sure if it was 3 hours from when I asked or when he was told. So they 
know they have a problem but don't like 
> announcing it anywhere.

And that is a excellent sign of insecurity and lack of commitment/understanding
to "quality".
 
> Does anybody know if VoIP carriers/providers are held to the same standard for FCC outage 
reporting as other service providers?
> 

Doesn't exist today. Many will informally suggest high standards, but
none of the itsp's are anywhere near telco/pstn standards and none of
the itsp's have to report anything to anyone. They really are following
the isp model for support and uptime.