[Asterisk-Users] ackcall

Jon Gabrielson jon at directfreight.com
Wed May 4 10:52:24 MST 2005


I've looked at both and can't seem to find mention of 
either item in either place, could you possibly provide
a link.


Thanks,


Jon.


On Wednesday 04 May 2005 09:48 am, Matthew Boehm wrote:
> Jon Gabrielson wrote:
> > Is there a way to have an agent choose whether they want
> > to press # to accept a call on an individual basis when they log in?
> > Also, the faq mentions that you can play an optional message
> > to the agent before they press '#', how is this performed?  The
> > queue message seems to play AFTER they press the '#'.
> >
> >
> > Thanks,
> >
> >
> > Jon.
>
> Go read the wiki. You answer is there.
>
> Actually, if you read the sample config..you answer is also there.
>
> -Matthew
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