[Asterisk-Users] Polycom phones do not talk to each other and cannot answer when we pickup

Dennis Webb dwebb at delta-express.cc
Thu Mar 10 14:32:07 MST 2005


Never used pbxware, but the context the sip phones dial out using
specified in sip.conf needs to include the dialplan context of the
phones in extensions.conf.

On Thu, 2005-03-10 at 15:08, Kanuri, Seshu (Company IT) wrote:

> We have bought PBXware GUI from Bicom systems and configured extensions
> with Polycom Phones as UAs.
> 
> The Polycom Phones can dial out and make calls but I cannot make
> extension to extension calling.
> 
> Googling did not help much.
> 
> As you may be aware PBXware is a closed source software GUI from Bicom
> Systems for configuring extensions. It is a good tool to configure and
> manage users and phones but it does not allow to do any of the
> customization tasks that are possible by directly editing the .conf
> files, which may be required in for Polycom.
> 
> However if this is an issue of configuration on the Phone itself, we
> want to be able to make changes and fix this problem.
> 
> Any tips?
> 
> Seshu 
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