[Asterisk-Users] Polycom phones do not talk to each other and cannot answer when we pickup

Ariel Batista arielb27 at hotmail.com
Thu Mar 10 15:36:51 MST 2005


You need to call PBXware it should not have anything to do with the phone.
If a phone registers there gui should put it in the correct context. If it
does not then get your money back due to there non standard setup

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Kanuri, Seshu
(Company IT)
Sent: Thursday, March 10, 2005 4:09 PM
To: Asterisk-Users at lists.digium.com
Subject: [Asterisk-Users] Polycom phones do not talk to each other andcannot
answer when we pickup

We have bought PBXware GUI from Bicom systems and configured extensions
with Polycom Phones as UAs.

The Polycom Phones can dial out and make calls but I cannot make
extension to extension calling.

Googling did not help much.

As you may be aware PBXware is a closed source software GUI from Bicom
Systems for configuring extensions. It is a good tool to configure and
manage users and phones but it does not allow to do any of the
customization tasks that are possible by directly editing the .conf
files, which may be required in for Polycom.

However if this is an issue of configuration on the Phone itself, we
want to be able to make changes and fix this problem.

Any tips?

Seshu 
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