[Asterisk-Users] Polycom phones do not talk to each other and cannot answer when we pickup

[Kanuri, Seshu (Company IT)]

We have bought PBXware GUI from Bicom systems and configured extensions
with Polycom Phones as UAs.

The Polycom Phones can dial out and make calls but I cannot make
extension to extension calling.

Googling did not help much.

As you may be aware PBXware is a closed source software GUI from Bicom
Systems for configuring extensions. It is a good tool to configure and
manage users and phones but it does not allow to do any of the
customization tasks that are possible by directly editing the .conf
files, which may be required in for Polycom.

However if this is an issue of configuration on the Phone itself, we
want to be able to make changes and fix this problem.

Any tips?

Seshu 
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