[Asterisk-Users] Queues and timeouts

[Adam Goryachev]

On Thu, 2005-07-21 at 15:30 +0100, Asterisk wrote:
> I've got several agents on a queue. However, they often forget to go 
> "not ready" or log off when they can't answer the phone.
> 
> I would like a person calling my queue to be on the queue for a max of 2 
> minutes, and I'm using the rrmemory strategy.
> 
> I put a timeout of 12 on the call to my agent in the [AgentQ] context 
> (they log on using Agentlogincallback). It all seems to work ok, except 
> that I get a load of "pbx.c: Timeout, but no rule 't' in context 
> 'AgentQ'" in the error log. What would I use in the 't' rule to stop 
> this error from ocurring ?

Easy one :)

> /* extensions.conf portion for calling agent */
> ...
> [AgentQ]
> 
> exten => _6XXX,1,Dial(SIP/${EXTEN},12)
> ...

You have ... so I don't know what that means, but perhaps you could add:
exten => _6XXX,2,Busy
exten => _6XXX,3,Hangup